INTRODUCTION TO MANAGED MISSIONS (2024)

We can’t wait to welcome you to Rwanda!

Africa New Life is honored to host hundreds of travelers in Rwanda each year, and we’re excited you’re one of them. Our Team Trip staff based in Portland, Oregon are here to provide support for your trip before and after your time in Rwanda. While you’re in Rwanda, you’ll be led by our Rwandan Missions team and your team leadership.

It is critical that you read Africa New Life’s Team Trip Guide in full to learn about the trip planning process, what to expect in Rwanda, and how to prepare yourself for cultural experiences.

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Managed Missions

In 2020, Africa New Life began using a platform called Managed Missions to improve your travel experience. If you’ve applied to travel with Africa New Life since spring 2020, you have an account! Click the button below to get started.

Your team page in Managed Missions provides up-to-date information on your trip finances, access to your airfare details, information about your team, and an online fundraising platform to share with your family and friends (if desired). You’ll also find helpful resources for learning about Rwanda and preparing for your experience, including a packing list and a guide for visiting your sponsored student. We encourage all team members to explore their account early on in the planning process. If you have questions, please review the FAQ below or contact our staff at teamtrips@africanewlife.org.

COMPLETING A BACKGROUND CHECK

Africa New Life requires all team trip participants to undergo a background check as part of the application process, prior to their trip to Rwanda. The background check is performed to ensure the safety and security of the numerous children our ministry cares for throughout Rwanda. The background check is completed through a Managed Missions integration with Checkr.

The applicant will be sent a secure link to enter the information required to complete the background screenings. Only the information necessary for the background check is collected, and the applicant is presented with the required Disclosure and Authorization forms to sign electronically.

Applicants can elect to have a copy of their background check report sent to them for free once completed. Candidates can also log into the Candidate Portal, or contact Checkr at any time, to request the status of their report, provide additional information when necessary to complete a background check, request a copy of their report, or dispute information on their report that they feel is inaccurate or should not be displayed.

MANAGED MISSIONS FAQ


What is Managed Missions? Is it part of Africa New Life?

Managed Missions is an online trip management platform serving many different churches and nonprofits across the United States. In response to traveler feedback, Africa New Life began hosting teams on this platform to increase accessibility and provide fundraising options.


How do I access my account in Managed Missions?

If you’ve already applied for a trip with Africa New Life, click here to access your Managed Missions account.

Alternatively, within 1-3 business days of your application, you’ll receive an email with the subject line “Your login information for [Team Name]” and a custom link for “if you don’t know your password.” If it is your first time accessing Managed Missions, click the link and set a password to be automatically logged in.

When engaging with Managed Missions, be sure to use the same email address used in your trip application. If you’ve forgotten which email address you used, please contact Africa New Life team trip staff.

If you’ve already created your login, click here or use the link in the email referred to above to access your account.

If you haven’t yet applied for a trip, please contact your team leader or Africa New Life staff for an application link.

We recommend bookmarking the login page during travel preparation.


How do I use my account in Managed Missions?

After logging in, you’ll be able to view your team’s dashboard, including trip information, important dates, team documents, and team links. As planning progresses, you’ll also see airfare information on this screen.

To review your financial progress, refer to the green progress meter at the top of the team dashboard.

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There is also a toolbar on the right that you can use to access various information.

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I am not tech savvy. Do I have to use Managed Missions?

All travelers making payments online to Africa New Life must process the transaction through their Managed Missions account or individual giving page. Additionally, Team Trip staff will provide trip resources to you through this platform. For these reasons, all travelers must use Managed Missions. You will find the tool to be a helpful resource as you plan your travel with us, but you do not have to use every feature! If you are having trouble, please contact Team Trips directly at 503.906.1590.

Just as in the past, payments can also be processed over the phone with Africa New Life staff.


What do I do in my Managed Missions account?

You can use Managed Missions for the following key tasks:

  • Staying up to date on your progress towards your financial goal
  • Reminders of team meeting dates, financial deadlines
  • Accessing your airfare information
  • Seeing who is on your team
  • Providing your passport information post-application
  • Downloading key documents, including an Emergency Contact Sheet and your travel insurance

Will I receive a separate document for my taxes at the end of the year?

No. Africa New Life will provide your regular end-of-year statement in January for the previous year, including any personal contributions through Managed Missions.


Can I contribute to my trip through Africa New Life's website instead, like I did for my last trip?

No, this option is disabled in order to keep all trip details in one place for the sake of the user and the organization’s records. Please contribute through your Managed Missions account.


Why did Africa New Life start using this tool?

We heard from you! Africa New Life has long desired to provide travelers with 24/7 access to trip financial status and host a fundraising tool for travelers who wished to use it. We also sought to centralize team-specific information. Finally, as the number of annual travelers has grown, Team Trip staff identified ways to increase efficiency and communication time through Managed Missions without reducing quality of care.

INTRODUCTION TO MANAGED MISSIONS (2024)
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